Secure Login Download
If you are an Online Banking user, you will appreciate the Secure Login Download feature that creates a secure browser connection for your Online Banking session.
Integrated electronic statements are also available for Online Banking users. They offer a more secure delivery method for bank statements by eliminating the possibility of lost or stolen mail, with the added security afforded by the Online Banking login procedures.
Secure Online Messaging
Online Banking users with questions on specific transactions also have the ability to send the bank a Secure Message. Unlike a traditional email, a Secure Message, as a part of the Online Banking system, is protected by the same rigorous security measures attached to the Online Banking system. So personal and account details can be communicated without fear of compromise.
International Debit/ATM Card Usage
If you have plans to travel outside of the United States on a trip in which you intend to use your American Savings MasterCard Debit/ATM card, please make the bank aware of your plans about a week before you travel to request card activation for international usage.
Also, if you need or expect to make purchases with your MasterCard Debit/ATM card at businesses located outside the United States, please make us aware and request that we activate your card for international usage.
This is for your safety and protection, as many instances of fraud originate from outside of the country where it is difficult to police or prevent.
For ANY transactions outside of the United States, whether it is overseas or just in Mexico or Canada, we ask that you contact the bank, in person or in writing, before any expected transactions are attempted so that we can ensure that your American Savings MasterCard Debit/ATM card continues to work properly.
Your everyday, domestic use of your MasterCard Debit/ATM card remains unaffected. There is no need to do anything unless you are making plans to travel to or purchase items from outside of the United States.
In the event that fraud is ever suspected on your MasterCard Debit/ATM card, you may receive a phone call to verify transactions. Be advised that while you may be asked questions to confirm your identity, no one should EVER ask for your Card Number, PIN Number, or full Social Security Number.